Privacy Policy

Effective Date: October 12, 2026

Website: https://stepuptrainingcrossfit.com

Step Up Training CrossFit (“S.U.T. CrossFit,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a free trial, register for a class or event, or inquire about a membership.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website or other communications, including:

Contact information: Name, email address, and phone number.
Inquiry information: Messages, questions, and information you submit through our contact forms.
Trial and registration information: Details you provide when requesting a free trial, introductory session, class, event, or membership.
Membership and billing information: Information necessary to establish and manage memberships, process payments, and provide services through our membership management provider.

When you visit our website, certain technical information may also be collected automatically by Wix or other services operating on the website. Depending on the configuration of those services, this may include your IP address, browser type, device information, website activity, and cookie data.

Please avoid submitting sensitive personal information through general website contact forms.

2. How We Use Your Information

We may use the information we collect to:

Respond to questions and requests.
Contact prospective members about free trials, introductory sessions, and membership options.
Schedule visits, classes, and events.
Manage memberships, reservations, and billing.
Send service-related communications and important gym updates.
Improve our website, services, and customer experience.
Maintain website security and help prevent fraud or misuse.
Comply with applicable laws and legal obligations.

We do not send promotional text messages as part of our current marketing practices. If this practice changes, we will update our disclosures and obtain any consent required by law.

3. Wix, Cookies, and Website Analytics

Our website is hosted on Wix. Wix may use cookies and similar technologies to support essential website functions, security, and performance.

Additional cookies, analytics tools, or third-party tracking technologies may be used depending on the applications, integrations, and settings enabled on our website.

We have not confirmed whether additional analytics or advertising tracking tools are enabled on our site. We will update this policy as appropriate if we confirm that additional tools are in use.

You can manage cookies through your browser settings. Where applicable, you may also be able to manage your preferences through a cookie consent banner on our website. Disabling certain cookies may affect website functionality.

4. How We Share Your Information

We may share personal information with service providers when necessary to operate our website and business, provide services, or fulfill your requests.

These providers may include:

Wix: Website hosting, website functionality, security, and related services.
PushPress: Membership management, class reservations, registrations, and related billing functions.
Payment processors: Payment processing and transaction-related services.
Other service providers: Providers that assist with website maintenance, communications, security, or business operations, where applicable.

These providers may process information according to their own privacy policies and applicable contractual or legal obligations.

We may also disclose information when reasonably necessary to comply with legal requirements, respond to lawful requests, protect our rights, or address security concerns.

We do not sell personal information for money. We have not confirmed whether any website integrations share information for targeted advertising or other purposes that may be considered a sale or sharing under applicable privacy laws.

5. Email and Other Communications

If you contact us or request information about our services, we may use the contact information you provide to respond to your inquiry and send relevant service-related communications.

You may also receive membership-related messages if you become a member or register for a class or event.

If we send promotional emails, you may unsubscribe using the link provided in the email. Unsubscribing from promotional communications will not necessarily stop essential service-related communications.

We do not currently send promotional text messages.

6. Data Security and Retention

We take reasonable measures to help protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and membership records, resolve disputes, and comply with applicable legal obligations.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Request a copy of certain personal information in a portable format.
Opt out of certain data processing activities where applicable.
Appeal a decision regarding a privacy request where required by law.

To submit a privacy request, contact us using the information in the Contact Us section below. We may need to verify your identity before processing your request.

Certain exceptions may apply, including where information must be retained to comply with legal obligations or protect legitimate business interests.

We will respond to privacy requests in accordance with applicable law.

8. Third-Party Websites and Services

Our website may link to or connect with third-party websites, applications, or services, including PushPress for membership management and registration.

When you use a third-party service, the information you provide may be collected and processed by that provider under its own privacy policy and terms.

We do not control the privacy practices of third-party websites and encourage you to review their policies before submitting personal information.

9. Children's Privacy

Our website is intended for adults and prospective members. We do not intend to collect personal information directly from children through our website contact or lead forms.

Parents or legal guardians should handle inquiries and registrations involving minors and should provide only the information necessary for the requested service.

If you believe a child has submitted personal information to us through our website inappropriately, please contact us so we can review the situation and take appropriate action.

10. Colorado Privacy Rights

S.U.T. CrossFit operates in Colorado and respects applicable privacy laws.

Certain Colorado residents may have rights under the Colorado Privacy Act and other applicable laws, depending on whether the relevant legal requirements apply to our business and the information we process.

Where applicable, these rights may include access to, correction of, deletion of, and portability of personal data, as well as the right to opt out of certain data processing activities.

To submit a request, contact us using the information below. We will review and respond to requests in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy as our business, website, technology, or legal obligations change.

When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us:

Step Up Training CrossFit (S.U.T. CrossFit)

Littleton, Colorado

Website: https://stepuptrainingcrossfit.com

Email: Zoe.step.up.crossfit@gmail.com

We will make reasonable efforts to respond to your inquiry in accordance with applicable law.